It is possible to cancel your booking via mail to: firstname.lastname@example.org
In case of cancellation the security deposit amount will be returned to the customer. However, we will charge a percentage of the amount of the stay as follows, and at least an administration fee of € 60.00 :
|Up to 90 days before
||5 % of the stay
|From 90 to 60 days before
||20 % of the stay
|From 60 to 45 days before
||50 % of the stay
|From 45 to 30 days before
||75 % of the stay
Please ask us if you’ll be able to take your dog in the apartment you’ve booked. Additional cost € 50,00.
If the cancellation is made with less than 30 days notice or in case of no-show we will charge the total amount of the stay. Cancellations must be presented in written form and are valid only after confirmation by the Residence. In any case if you are going to cancel your trip you would have to pay an administrative fee of € 100.
In case of early departure the entire stay must be paid for.
For the aforementioned reasons, we strongly suggest you sign an insurance policy to protect yourself against the penalties due for cancelled reservations.